Facility Quality Leader

Job Responsibilities

• Tools, Processes, KPIs, Process Improvement
• Ensures product, services, and process Quality tools are implemented (this includes defect reporting processes, cost of quality measures, calibration, etc.).
• Collects, monitors, and analyzes quality measures / KPIs; conducts periodic (annually at a minimum) Quality Management Review inclusive of all relevant functions.
• Prioritizes opportunities for performance improvement and lead those initiatives to completion. Customer Requirement Flow-down
• Participate in customer requirements flow-down and ITO/OTR Handover and provide Quality inputs in planning of jobs (for sites where this is applicable).
• Review customer / project documents (bids, proposals) and identify quality requirements.
• Completes pre-job checklist to ensure all customer requirements are understood and can be met Customer Complaints, NCRs, RCAs
• Investigate customer complaints and internal non-conformances
• Lead cross-functional RCAs; track completion of corrective and preventative actions. QMS
• Collaborates with Quality, HSE, Operations, and support functions to standardize the Quality Management System aligned with appropriate quality system policies and procedures in the site.
• Write, revise, and implement QMS documentation for approval by operations.
• Ensure that QMS processes and procedures meet the requirement of statutory system and ISO requirements.
• Ensure that shop floor procedures, documentation and manuals are kept up to date.
• Train personnel on Quality and Operator processes and procedures. Audits
• Serve as a liaison with regulatory authorities, customers and external auditors
• Ensure cross-functional audit team identified and trained
• Lead cross functional internal audits to verify adherence to QMS; identify actions, owners, completion dates; track completion of corrective and preventative actions. Leadership
• Provides leadership for Quality Control Inspectors and NDE personnel.
• Responsible for monitoring and controlling on time completion of quality activities within budget.

Required Skills / Knowledge

• Solid organization, problem-solving, decision-making, judgment, leadership, and team-oriented skills are essential to manage multiple projects.
• Good communication skills to liaise with quality and cross functional counterparts to address quality related matters.
• Demonstrated report-writing skills.
• Ability to coordinate with customers and third-party inspectors.
• Solid knowledge in the use of Microsoft suite of office software applications (Word, Excel, Power Point, and Outlook).
• Ability to read, write, speak and understand English.

Experience

• Knowledge in a gas turbine environment (Desirable)
• Previous experience in years as a Quality Leader in an equipment services or manufacturing shop environment.
• Prior experience as a facility Quality Leader
• Experience in an ISO 9001- 2015 compliant quality management system.
• Previous experience in auditing basics and basic understanding of root cause analysis process and techniques. Preferred Experience & Skills
• Experience in using SharePoint lists
• Experience in writing/implementing a quality management system for a services environment.

Education Requirements

• Bachelor’s degree in Science
• Formal training in one or more root cause analysis methodologies.

Physical Requirements

• Wear designated PPE while on the shop floor or other locations which require PPE
• Ability to: - Stand on shop floor or Supplier site potentially for up to 6 hours per day - Lift minimum of 25 pounds - Climb stairs and ladders frequently - Stand, squat, and crawl to reach various pieces of equipment - Sit at desk for minimum 8 hours per day
• Experience potential exposure to airborne dust, fumes, and gases generated from fabrication activities
• Position may require travel (for Supplier & customer, Qualifications, audits, visits)

What We Offer

• #LI-HB1