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Facility Quality Leader

Posting Reference
Aberdeen, UK
Job Category

This position reports directly to the Global Quality Director with a dotted line to Operations Leader supporting quality at the shop site. Day-to-day priorities will be managed locally through the Operations Leader. The Site Quality Leader leads the implementation and execution of the Quality program at the business site. The role plans, coordinates and delivers the overall Quality program for the site including the Quality System, Compliance with Regulations and Standards, and continuous improvement of operating processes needed to ensure product and service quality. The role is hands on and responsible for identifying and driving standardization of quality procedures, work processes, and other productivity improvements which positively impact our customers and the operations functions at the site.

Job Responsibilities

  • Tools, Processes, KPIs, Process Improvement
  • Ensures product, services, and process Quality tools are implemented (this includes defect reporting processes, cost of quality measures, calibration, etc.).
  • Collects, monitors, and analyzes quality measures / KPIs; conducts periodic (annually at a minimum) Quality Management Review inclusive of all relevant functions.
  • Prioritizes opportunities for performance improvement and lead those initiatives to completion. Customer Requirement Flow-down
  • Participate in customer requirements flow-down and ITO/OTR Handover and provide Quality inputs in planning of jobs (for sites where this is applicable).
  • Review customer / project documents (bids, proposals) and identify quality requirements.
  • Completes pre-job checklist to ensure all customer requirements are understood and can be met Customer Complaints, NCRs, RCAs
  • Investigate customer complaints and internal non-conformances
  • Lead cross-functional RCAs; track completion of corrective and preventative actions. QMS
  • Collaborates with Quality, HSE, Operations, and support functions to standardize the Quality Management System aligned with appropriate quality system policies and procedures in the site.
  • Write, revise, and implement QMS documentation for approval by operations.
  • Ensure that QMS processes and procedures meet the requirement of statutory system and ISO requirements.
  • Ensure that shop floor procedures, documentation and manuals are kept up to date.
  • Train personnel on Quality and Operator processes and procedures. Audits
  • Serve as a liaison with regulatory authorities, customers and external auditors
  • Ensure cross-functional audit team identified and trained
  • Lead cross functional internal audits to verify adherence to QMS; identify actions, owners, completion dates; track completion of corrective and preventative actions. Leadership
  • Provides leadership for Quality Control Inspectors and NDE personnel.
  • Responsible for monitoring and controlling on time completion of quality activities within budget.

Required Skills / Knowledge

  • Solid organization, problem-solving, decision-making, judgment, leadership, and team-oriented skills are essential to manage multiple projects.
  • Good communication skills to liaise with quality and cross functional counterparts to address quality related matters.
  • Demonstrated report-writing skills.
  • Ability to coordinate with customers and third-party inspectors.
  • Solid knowledge in the use of Microsoft suite of office software applications (Word, Excel, Power Point, and Outlook).
  • Ability to read, write, speak and understand English.


  • Knowledge in a gas turbine environment (Desirable)
  • Previous experience in years as a Quality Leader in an equipment services or manufacturing shop environment.
  • Prior experience as a facility Quality Leader
  • Experience in an ISO 9001- 2015 compliant quality management system.
  • Previous experience in auditing basics and basic understanding of root cause analysis process and techniques. Preferred Experience & Skills
  • Experience in using SharePoint lists
  • Experience in writing/implementing a quality management system for a services environment.

Education Requirements

  • Bachelor’s degree in Science
  • Formal training in one or more root cause analysis methodologies.

Physical Requirements

  • Wear designated PPE while on the shop floor or other locations which require PPE
  • Ability to: - Stand on shop floor or Supplier site potentially for up to 6 hours per day - Lift minimum of 25 pounds - Climb stairs and ladders frequently - Stand, squat, and crawl to reach various pieces of equipment - Sit at desk for minimum 8 hours per day
  • Experience potential exposure to airborne dust, fumes, and gases generated from fabrication activities
  • Position may require travel (for Supplier & customer, Qualifications, audits, visits)

EthosEnergy is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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