Technical Field Advisor - Heavy Gas Turbine (FTC)

Job Responsibilities

• Support Outage Planning and execution relating to mechanical scope;
• Ensure all processes and procedures are carried out in accordance with the Company’s HSE policies and guidelines;
• Attend contractual meetings when required;
• Troubleshoot customer GT operational problems;
• Fault find and troubleshoot mechanical/hydraulic problems on all GT systems;
• Develop and write reports in relation to work completed and advise customers on problems or suspected problems of equipment;
• Work with others to analyse customer requirements to clearly define critical-to-quality (CTQs) customer expectations;
• Work with Service Engineering & the wider FSO team to understand and implement Service Excellence in all aspects of Field Service;
• Act as project lead, when required, for mechanical upgrades and/or modifications;
• Participate in the training and mentoring of others within the FSO team, including Field Apprentices;
• Extensive travel is required to meet with site teams, outage support and regional requirements;
• Any other reasonable duties as directed by management.

Required Skills / Knowledge

• Product knowledge and extensive experience of GE Frames is essential.
• Knowledge of and ability to interpret technical drawings and literature
• Effective communication skills both written and verbal
• Ability to plan, lead and supervise a team and the job effectively
• Advanced level of fault finding and diagnosis skills essential for GE Frame units
• Must be able to interpret technical requests from customers and Project/Contract Managers
• Reporting writing skills essential
• Ability to work on own initiative
• Must be computer literate, including literacy of control systems software
• Behaviours that match with the company Ethos values and vision
• Must have a strong customer service Ethos
• Good organisational and analytical skills
• Proven ability to meet tight deadlines

Experience

• Extensive experience supporting Gas Turbine turbomachinery, in a Service environment
• Product knowledge and extensive experience of GE Frames is essential.
• Multi-disciplined is advantageous

Education Requirements

• Degree education in relevant Engineering field.

Physical Requirements

• The ability to travel internationally is required. Candidate must hold, or be able to obtain, a valid passport and have a clear background to obtain a work visa in the various countries where we will conduct business. #LI-remote